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TEACHING: Why it’s not about head knowledge or eloquence

When I was a young and relatively immature teacher, I used to think that teaching was mainly about knowing the most, making the best grades, and being able to communicate or explain things to others in the best possible way. Because I was an A+ student, I had a huge...

Closed Loop Communication when completing tasks

We have been talking about how effective closed loop communication is within medical code situations and how the AHA recommends medical professionals use it. We also discussed how closed-loop communication is very effective in other forms of business communication...
The Job Description of a Leader

The Job Description of a Leader

A leader is a servant of servants. Servant leaders serve the front-line people who are serving the customers. In other words, servant leaders serve the servants (front-line employees) who in turn take care of the customers. A servant leader is a servant of servants....

Closed Loop Communication & Effective Team Dynamics

“Coming together is a beginning. Keeping together is progress. Working together is success.”  –Henry Ford,  “Unity is strength… when there is teamwork and collaboration, wonderful things can be achieved.” –Mattie Stepanek “Teamwork makes...

How to grow yourself as a leader

Leaders are learners. Growing leaders are growing learners. There are many ways to grow as a leader. Below, I share five sure-fire ways. 1. Relentlessly pursue love Passionately learn to love every day. The only pure motive for effective leadership is love. Love for...