Instead of the common reference to core values, I prefer to say core behaviors. In practical terms, core values really mean core behaviors. However, the term value rings abstract and esoteric to many people, so I prefer to use the term behavior. Core behaviors are behaviors that we expect of people in our organization to exhibit as part of accomplishing out mission. If mission is the destination, these behaviors are how we get there. Behaviors are the road, the transportation, we take to get to our destination. Results alone are not sufficient. Behaviors and results must go together.
- Catch people doing something right and praise them. Have an attitude of gratitude.
- Show passion, perseverance, and resilience.
- Relate to each other as family and as a team (showing respect, loyalty, and a positive team spirit).
- Be accountable and responsible. No excuses. No ifs, ands, or buts. The buck stops with you.
- Innovate our processes. How? Embrace and drive change; Be open-minded, adventurous, creative, and take risks.
- Deliver WOW through Servanthood. Have a “how-can-I-help” attitude. Have an ownership mentality. Go out of your way to help. Be humble, flexible, and proactive.
- Be efficient and create excellent work. Find ways to do more with less. Only create excellent work.
- Pursue Growth and learning.
- Focus on the One-thing that matters most.
- Engage in Disciple-making. Help others grow through mentoring and coaching.
All team members are evaluated based on results and the preceding 10 behaviors.
When it comes to my job, am I exhibiting these 10 core behaviors on a consistent basis?
Notice that these 10 core behaviors spell the acronym PRAISE GOD. An irreligious rendition of the mnemonic is, GOT PRAISE?. In that situation, the D is GOD is replaced with the T which stands for Teach and Train others.