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Good communication takes time, practice and patience

“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” Tony Robbins Effective communication takes time, practice, and patience....
Forgiveness SPEECH: How to give an effective apology

Forgiveness SPEECH: How to give an effective apology

“Never ruin an apology with an excuse.” ― Benjamin Franklin “If you bow at all, bow low.”–Chinese proverb Conflict exists everywhere. We are either in a conflict now, just got out of a conflict, or about to get into one. As humans, we make mistakes....

TEACHING: Why it’s not about head knowledge or eloquence

When I was a young and relatively immature teacher, I used to think that teaching was mainly about knowing the most, making the best grades, and being able to communicate or explain things to others in the best possible way. Because I was an A+ student, I had a huge...

Closed Loop Communication when completing tasks

We have been talking about how effective closed loop communication is within medical code situations and how the AHA recommends medical professionals use it. We also discussed how closed-loop communication is very effective in other forms of business communication...

Closed Loop Communication & Effective Team Dynamics

“Coming together is a beginning. Keeping together is progress. Working together is success.”  –Henry Ford,  “Unity is strength… when there is teamwork and collaboration, wonderful things can be achieved.” –Mattie Stepanek “Teamwork makes...