Patty McCord, former chief talent officer for Netflix.com shares eight lessons for creating a company people enjoy working for in the following short TED video.
- Lesson one: Your employees are adults.
- Lesson two: The job of management isn’t to control people, it’s to build great teams.
- Lesson three: People want to do work that means something. After they do it, they should be free to move on. Careers are journeys. Nobody’s going to want to do the same thing for 60 years.
- Lesson four: Everyone in your company should understand the business.
- Lesson five: Everyone in your company should be able to handle the truth. “Let’s rethink the word ‘feedback,’ and think about it as telling people the truth, the honest truth, about what they’re doing right and what they’re doing wrong, in the moment when they’re doing it.”
- Lesson six: Your company needs to live out its values. Leaders must model core values. People can’t be what they can’t see.
- Lesson seven: All start-up ideas are stupid. If they were reasonable, somebody else would have already been doing them.
- Lesson eight: Every company needs to be excited for change.
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