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TEACHING: Why it’s not about head knowledge or eloquence

When I was a young and relatively immature teacher, I used to think that teaching was mainly about knowing the most, making the best grades, and being able to communicate or explain things to others in the best possible way. Because I was an A+ student, I had a huge...
Your Thoughts Run Your Life

Your Thoughts Run Your Life

“Be careful what you think, because your thoughts run your life.” Solomon, ancient King of Israel. “If you don’t learn to control your thoughts, you will never learn how to control your behavior.” Joyce Meyer “You are...

Closed Loop Communication when completing tasks

We have been talking about how effective closed loop communication is within medical code situations and how the AHA recommends medical professionals use it. We also discussed how closed-loop communication is very effective in other forms of business communication...
The Job Description of a Leader

The Job Description of a Leader

A leader is a servant of servants. Servant leaders serve the front-line people who are serving the customers. In other words, servant leaders serve the servants (front-line employees) who in turn take care of the customers. A servant leader is a servant of servants....